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Print files

Settings → Print files (Drukbestanden in Dutch) decides when a customer can download the print-ready PDF of their order from their order page in the storefront. Only an owner can open it.

The screen has one switch: Customers may download their print files before the order is paid (Klanten mogen hun drukbestanden downloaden voordat de bestelling betaald is).

  • On — the default, for a demonstration: a customer downloads each PDF as soon as it is ready, whatever the order's status.
  • Off — the PDF waits for the payment. Until you move the order to Paid (or further), the customer's order page says the file is ready and can be downloaded once the order is paid. Paid, In production and Shipped orders hand it out.

A Cancelled order never hands out its PDF, whichever way the switch stands.

The shop does not take payments itself, so with the switch off a customer gets the PDF once you have moved the order to Paid on the order screen.