Building the Catalogue
Everything the shop sells starts as a design in your Typograph organisation. You pick the designs you want to sell, the shop takes its own copy of each, and a manager decides the price and when customers can order it.
1. Find the design
Go to Typograph → Designs. The screen, Designs in Typograph, lists every design in the projects the shop uses, in three groups:
| Group | What it means |
|---|---|
| Ready to add | The design can go into your catalogue |
| Already in your catalogue | You sell it already |
| Not for sale yet | It cannot be added yet. The reason is beside it |
The reasons a design is not for sale yet, and what to do about them, in the Typograph portal:
- Never saved. Open the design in Typograph and save it.
- No form. Create one in Typograph.
- The form is a draft. Publish it in Typograph.
A customer fills in a design through its form, so a design without a published form has nothing to sell. A design with two published forms appears twice, once per form, with the form's name as Version. Each becomes a product of its own, and you decide whether you sell one or both.
A design is missing? It is not listed when it sits in a project the shop does not use (the owner ticks those under Connection), when you switched its project off under Projects above the table, or when it belongs to another Typograph organisation.
Refresh reads Typograph again. The list is otherwise up to five minutes old, so press it when a designer has just published something.
2. Add it to the catalogue
Press Add to catalogue. The design becomes a product, as a draft: it is in your catalogue, but customers cannot see it yet.
At that moment the shop takes its own copy of the design: the form, the document, and every font and picture it uses. Customers always personalise and order that copy. So nothing your designers do in Typograph afterwards changes what is on sale, until somebody approves the new version (see Design changes and notifications).
If the copy could not be taken, for instance because Typograph was briefly unreachable, a Design not copied notification says why, with a Try again button.
3. Fill in the product
Go to Catalogue, which lists the products in your shop, and click a product to open it.
| Field | What it is |
|---|---|
| Name | The product's name in the shop. The address of the product in the shop stays the same when you change it |
| Description | Shown on the product page in the shop |
| Categories | Which departments of the shop this product is in |
| Filters | What customers find this product by when they filter. The price filter is worked out by the shop |
| Price | One price per variant. Only managers and owners see this card |
Press Save. If something is marked in red, nothing was saved: fix it and save again.
A new product starts with one variant at a default price, so set the price before you make it orderable.
The side of the page shows the design in Typograph, whether the shop has its copy (Copy taken), a link to View in the shop, and, for managers, the product's History.
4. Make it orderable
In Catalogue, the column Visible to customers has a switch per product: Orderable or Hidden. Only managers and owners can flip it; others see which it is.
A product whose design broke in Typograph while the shop had no copy of its own shows No copy instead of the switch: there is nothing to make it from, so it cannot be put on sale. The notification about it says what happened.
The order in the shop
Drag the products in Catalogue by their handle in the Sort order column. The shop shows its products in this order under Recommended, its default sorting. Turn the filters above the table off to change the order.
Categories and filters
Categories and filters has two tabs.
Categories are the departments of your shop; every product is in one or more of them. Create one under New category with Add category, rename it in its row, and drag the rows into the order the shop shows them in. Deleting a category leaves its products alone. Renaming does not change the category's address in the shop, so links to it keep working.
Filters let a customer narrow down the products in a category, for example by occasion. Create a filter under New filter with Add filter, then give it options with Edit options and Add option. You choose a product's options on the product page. Deleting a filter or an option takes it off every product that had it; the products themselves stay. A price filter is always added by the shop itself.
Taking a product out of the catalogue
In Catalogue, open a product's actions and choose Move to trash. Only managers and owners can. Waiting design updates for it are dropped.
Trash lists what was taken out, with In the trash since and the number of Open orders still waiting. Products are kept there because orders refer to them. Restore puts a product back in the catalogue as a draft.
To stop selling a product for a while, set it to Hidden instead.
Products added before the shop kept copies of designs, or whose copy was lost, can be given one on the server:
php bin/console shop:build-bundles # products without a copy
php bin/console shop:build-bundles --force # every product, also those with one
It lists every product it copied or could not copy, and ends with an error when one failed.